How can we help?

Only the Team Owner and Team Admins, and only while the team plan is active. Managers and Members cannot place Team card orders.

No. A Team seat controls a member’s digital access. A physical card is separate hardware and does not create an additional Team seat. One member can have multiple physical cards without consuming additional seats.

Yes. In Physical products, Owners and Admins select Assign or Reassign — or Assign several for many cards at once — to choose which member a card opens. The card keeps its own permanent NFC link, so no reprogramming is needed — but names or artwork printed on a personalized card cannot change.

Personalized per member: each card is printed with that member’s details, with its own proof. Reassignable company card: one general company design that is easier to reassign later.

Each personalized card’s design moves from Not started to Draft, Needs review and Approved. Every proof is approved with a confirmation checkbox, and cards assigned to a member must be approved before they are added to an order.

Only Team Owners and Admins can order Team cards, and only while the team plan is active. Cards assigned to a member also need an approved design, and each card shows whether it can be ordered right now.

Yes. Team owners and admins can create a master design from the Team Brand Kit, then a proof for each active member with their own details. Locked parts such as the logo and colours stay the same on every card.

Card2Tap Teams lets an organization give every member a Card2Tap profile with shared branding, and manage seats, members, billing and physical Team cards from one Team dashboard. Team plans: Team Standard, Team Professional and Team Premium. See Teams.

Yes. In NFC Products, choose another of your profiles under Profile it opens and select Change profile. To give the card to someone else, use Transfer ownership: they accept it in their own Card2Tap account. Team Owners and Admins can reassign Team cards to another member. The card keeps its own permanent NFC link, so no reprogramming is needed — but anything printed on it stays the same.

Deactivate or remove them in Members. Their seat is freed, their Team cards return to your inventory, and you can give a card to someone else.

Team Standard, Team Professional and Team Premium. Each yearly price includes a number of users and you can add more. Link Finder and Appointment Requests are on Team Professional and Team Premium; Card2Tap AI on Team Premium. Prices: Team plans.

Card2Tap is a digital profile and smart-sharing platform for individuals and teams. Your Card2Tap profile brings your contact details, services, links and brand together on one page that you can update at any time. You share it with an NFC tap, a QR code, an Apple Wallet or Google Wallet pass, or your profile link.

A product you buy online in your Card2Tap account is connected automatically when your payment is confirmed — nothing to do. A product you received another way (a gift, an event, your company, a spare) you activate yourself:

1. Tap it with your phone, scan the setup QR code in the packaging, or go to card2tap.com/a/ and enter the setup code (C2T-XXXX-XXXX).
2. Sign in, or create a free account.
3. Confirm it’s yours with the setup code.
4. Choose which of your profiles it opens, or create a new one, tick the box and select Activate.

A setup code works once and expires after a set time. Lost or expired? Contact Card2Tap Support online. Team products are assigned by the Team’s owner or admins instead.

Card2Tap AI is included on Premium and Team Premium only. Standard and Professional do not include AI.

On Premium and Team Premium, Card2Tap AI can write bio options, suggest cleaner job titles and profile wording, propose products and services as drafts, answer your visitors from your company knowledge in a visitor chat, and write first drafts of marketing emails or SMS.

Standard includes your digital profile with contact details, Save Contact and Exchange Contact, sharing by QR code and NFC, Apple Wallet and Google Wallet, products and services, a gallery, basic customization, your dashboard and basic analytics.

Professional includes everything in Standard plus Link Finder (Google review, Google Maps and other supported links), Appointment Requests, advanced customization and custom sections, advanced analytics, and business tools such as contact records and campaigns. Professional does not include Card2Tap AI.

Premium includes everything in Professional plus Card2Tap AI.

Link Finder and Appointment Requests are on Professional and Premium; Card2Tap AI is on Premium and Team Premium only. Prices and the full comparison: Plans.

No. Design Studio’s Card2Tap AI designs your physical product and uses credits — anyone with a Card2Tap account can buy them. The AI assistant in My Card2Tap helps with your profile wording and visitor chat, and is part of Premium and Team Premium.