NFC, QR & Sharing

How do I activate my Card2Tap product?

Products bought online connect by themselves. Got one another way? Tap it, scan the setup QR code or enter its setup code at card2tap.com/a/.

Products you buy online in your Card2Tap account are connected to your account automatically when your payment is confirmed. There is nothing to activate: you find them in NFC Products.

A product you received another way — as a gift, at an event, from your company or as a spare — is activated by you. It takes a minute.

Start the activation

Use any one of these:

  • Tap it with your phone. A product that isn’t activated yet shows “Activate Your Card2Tap” with Sign In and Create Account.
  • Scan the setup QR code in the packaging.
  • Type the setup code. Go to card2tap.com/a/ and enter the setup code printed in the packaging. It looks like C2T-XXXX-XXXX.

Already in My Card2Tap? Select Activate a product at the top of NFC Products.

Activate it

  1. Sign in or create an account. Use your own Card2Tap account. Creating one is free. See Create a Card2Tap account.
  2. Confirm it’s yours. Enter the setup code, unless the product was ordered with your account’s email address.
  3. Choose its profile. Pick which of your profiles it opens, or create a new profile for it.
  4. Confirm. Tick the box and select Activate.
  5. Done. Your Card2Tap is connected. Select Test Connection to see what a tap opens.

You can change the profile it opens later in NFC Products.

About setup codes

  • A setup code and its setup QR code work once. After activation they stop working.
  • Codes expire after a set time, normally 365 days.
  • Having the product in your hand isn’t proof that it’s yours. You need the setup code, or the account it was ordered with.
  • Code lost or expired? Contact Card2Tap Support online. If you bought the product yourself, sign in with the account you ordered with first.

Team products aren’t activated this way: your team’s owner or an admin assigns them in the Team dashboard. If a tap says “This Card2Tap isn’t assigned yet”, ask them.

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Ask Card2TapChat with SupportSubmit a Support RequestBook an Online Appointmentinfo@card2tap.com

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