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15 results for “Refund”
- Plans & BillingCancel your planCancel in My Account under Subscription & plans with Cancel plan. You keep access until the end date and stop getting renewal reminders.
- Plans & BillingCard2Tap plans: Standard, Professional and PremiumCard2Tap has three plans for individuals. Each lasts 12 months, renews only when you choose, and includes Apple Wallet and Google Wallet passes.
- TeamsTeam billing: seats, plan changes and renewalsThe owner manages the team plan in Billing & plan: add seats, upgrade, renew and see invoices. Team plans renew manually every 12 months.Teams
- Plans & BillingView your planSee your plan, its renewal date and what it includes in My Card2Tap under Plan & billing, or in My Account under Subscription & plans.
- Plans & BillingWhat happens if a payment fails?If a payment fails at checkout, nothing is added to your account and you can try again. If a payment fails later, that plan is paused until it is paid.
- Custom Design StudioAI design creditsOne credit creates one new design or variation. Editing, favorites, compare and prompt help are free, and a design that fails gives the credit back.
- TroubleshootingI think I was charged twiceA retried payment uses the same order, so most “double charges” are a temporary bank hold.
- Appointment RequestsApprove, decline or suggest another timeOpen a request from the bell, the Overview inbox or the Requests tab, then choose Approve, Decline or Suggest another time. The visitor is emailed each time.Professional feature
- NFC, QR & SharingHow do I give my Card2Tap product to someone else?In NFC Products, select Transfer ownership and enter their email. They accept within 7 days while signed in with it. Until then, it stays yours.
- TroubleshootingI approved the wrong proofContact Card2Tap right away — once production starts, changes may not be possible.
- Plans & BillingCan I subscribe without buying a physical card?Yes. Every plan can be bought on its own from the Plans page. Share your profile with its link, QR code and Apple or Google Wallet pass.
- Plans & BillingRenew your planPlans last 12 months and do not renew automatically. Select Renew before the end date. An early renewal starts when your current plan ends.
- Plans & BillingSubscriptions vs physical productsA plan gives you 12 months of access to your dashboard and its features. A physical product is a one-time purchase that opens your profile with a tap.
- Plans & BillingTaxes and currencyPrices are in Canadian dollars (CAD) and shown before tax. Any applicable tax depends on where your order is supplied and is shown at checkout before you pay.
- Plans & BillingUpgrade your planBuy the higher plan from your dashboard or the Plans page. It starts at payment, lasts 12 months and includes everything in the plans below it.
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