Team billing: seats, plan changes and renewals

Team billing is central: one team plan with the seats you need, paid for the whole team. The Team Owner manages it in Billing & plan. Admins can manage it too if the owner turns on Admins can manage billing in Team settings.

What you can do in Billing & plan

• Add seats: charged only for the time left until your renewal date. The exact amount is shown at checkout, before tax.
• Upgrade: move to a higher plan now and pay the difference for the time left. Everything you set up is kept.
• Renew: pay for the next 12 months. You can choose another plan or seat count; a lower plan or fewer seats start with the new period. You need at least as many seats as are in use.
• Invoices: your team plan orders. Team card orders are listed separately under Card orders, because cards are billed separately, with shipping and tax.

If you renew before the end date, the new 12 months start when the current period ends.

Renewals and the grace period

Team plans do not renew automatically. Card2Tap emails a reminder to the people who manage billing before the end date. After the end date, members keep their team features for a 14-day grace period. If the plan is still not renewed, team features switch off for members.

Nothing is deleted: profiles, members, templates and analytics are kept, and everything comes back when you renew. The owner can still open Billing & plan to renew.