Plans do not renew automatically, so you never need to cancel to avoid a charge: you can simply let your plan end. Cancelling stops the renewal reminders.
How to cancel
- Open Subscription & plans. Go to Subscription & plans in My Account.
- Select Cancel plan. Find the plan under Your plans and select Cancel plan.
- Confirm. The message reads “Cancel this plan? You keep access until its end date and will not receive renewal reminders.”
You then see “Your plan is cancelled. You keep access until the end date shown below.” The plan shows Cancelled — active until the end date, and we email you a confirmation.
After the end date
The features from that plan stop. Your public profile stays online and your cards keep opening it. If it was your only plan, your dashboard asks you to choose a plan to open it again. Nothing has been deleted.
Don’t see Cancel plan?
Cancel plan appears for plans bought in an order that are active or about to start. For any other plan, contact Card2Tap.
Cancelling a plan here does not issue a refund. If you have a question about a refund, contact Card2Tap.
- Phone +1-905-604-7793
- Email info@card2tap.com
- Hours Monday–Friday, 9 A.M.–5 P.M.
- Online Send us a message