Account & Security

How Card2Tap protects your account and data

Card2Tap limits sign-in attempts, never asks for your password, keeps drafts private, and lets you control what visitors see and share.

Here is how Card2Tap protects your account and the information on your profile, and what you can do yourself.

Your account

  • Sign-in protection. After too many failed attempts, sign-in pauses for 15 minutes. Password reset requests are limited too.
  • No hints for strangers. Sign-in and password reset messages never reveal whether an account exists for an email address.
  • We will never ask for your password. If someone does, it isn’t Card2Tap.
  • Payment card details. Card2Tap does not show or store your payment card details in your dashboard. Your purchases and receipts are in your order history.

Your profile and your visitors

  • You decide when it is public. New profiles are drafts that only you can see until you publish them, and you can unpublish at any time.
  • Lost card? Switch it off in Cards & orders. Anyone who taps it then sees “This card is not active”.
  • Visitors share by choice. The Exchange contact form sends details only after the visitor ticks the permission box. Marketing needs a separate sign-up that the person confirms.
  • Privacy-friendly analytics. Counts are first-party, no personal data is stored and known bots are excluded.

AI features

On Premium, the AI tools receive only the information described in What information is sent to AI? Your contacts, orders and payment details are never sent, and Card2Tap doesn’t store prompts or replies.

Your information

To ask for a copy of your information or to close your account, contact Card2Tap. You can also read our Privacy Policy.

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Still need help?

Our team is happy to help with your account, profile, products and Team.

Contact Support

+1-905-604-7793info@card2tap.comMonday–Friday, 9 A.M.–5 P.M.