Account & Security

I forgot my password

Select “Forgot your password?” on the sign-in page, enter your email or username, and use the link we email you to choose a new password.

You can choose a new password at any time with a reset link sent to the email address on your account.

  1. Open the reset page. Select “Forgot your password?” on the dashboard sign-in page or “Forgot password?” on My Account, or go straight to Lost password.
  2. Enter your email or username. Use the email address of your Card2Tap account, then send the form.
  3. Open the email. We send you a link to set a new password.
  4. Choose a new password. Follow the link, enter your new password and save it. Then sign in with it.

No email?

  • Wait a few minutes and check your spam or junk folder.
  • Check that you entered the email address you used at checkout or when you created your account. For your security, the page looks the same whether or not an account exists for that address, so a typing mistake doesn’t show an error.
  • If you see “Too many password reset requests. Please try again later.”, wait a while before you try again.

Card2Tap will never ask for your password. If you still can’t get in, contact us and mention your profile address so we can find your account quickly.

Was this helpful?

Still need help?

Our team is happy to help with your account, profile, products and Team.

Contact Support

+1-905-604-7793info@card2tap.comMonday–Friday, 9 A.M.–5 P.M.