Search Help
15 results for “Shipping”
- TroubleshootingThe shipping price changedShipping depends on the destination, the total weight and the option you choose.
- TroubleshootingShipping isn’t available for my addressOnline shipping covers Canada, the USA, Europe and the UAE, up to 60 lb.
- TroubleshootingShipping options aren’t appearingDelivery options appear once your full address is entered.
- Products & OrdersShipping: availability, rates and trackingThe current shipping status for Card2Tap products, where shipping costs appear, and how to get an update on an order.
- TroubleshootingCheckout isn’t availableCheckout says why it can’t continue: a heavy order needing a shipping quote, an address we don’t ship to online, a proof, a product or a mixed bag.
- TroubleshootingMy order status hasn’t changedOrders stay “Processing” while we produce your cards from your approved proof.
- Products & OrdersHow long does production take?Production time is shown on each product page once Card2Tap has confirmed it. It is separate from shipping time.
- TroubleshootingOrdering from outside CanadaNo Canadian tax, including Ontario HST, is added to products shipped outside Canada.
- Custom Design StudioHire a Card2Tap designerA professional designer creates your design from your brief, with proofs you comment on. Extra design time is only ever added with your approval.
- Custom Design StudioWhat is the Custom Design Studio?Design Studio is where you create the artwork for your Card2Tap card, stand, name tag or sticker: with Card2Tap AI, a designer, your own file or a template.
- TroubleshootingA team member can’t order cardsOnly Team Owners and Admins can order Team cards, and only while the team plan is active. Check the role, the plan and the card’s availability.Teams
- Products & OrdersHow do I order a Card2Tap product?Open a product, personalize it in the designer, approve your proof, choose your plan, then check out with your Card2Tap account.
- Card2Tap Profile AIAsk Card2Tap: the AI Assistant on card2tap.comAsk about products, prices, orders, your account or a technical problem — by typing or speaking — and reach a person when you need one.
- Plans & BillingTaxes and currencyPrices are in Canadian dollars (CAD) and shown before tax. Any applicable tax depends on where your order is supplied and is shown at checkout before you pay.
- TroubleshootingA product says it’s unavailableProducts that can’t be ordered right now say “Not available to order yet”. Check the Shop, and use your digital profile and Wallet pass meanwhile.
Still need help?
Our team is happy to help with your account, profile, products and Team.
Ask Card2TapChat with SupportSubmit a Support RequestBook an Online Appointmentinfo@card2tap.com
Usually replies within one business day.