Troubleshooting

My order status hasn’t changed

Orders stay “Processing” while we produce your cards from your approved proof.

Orders stay “Processing” while we produce your cards from your approved proof.

Try this first

  1. Processing means paid and in production.
  2. Production time depends on the product.
  3. We mark the order Completed when it ships, with tracking in an email note.

Still not working?

Contact Support and tell us what you tried.

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+1-905-604-7793info@card2tap.comMonday–Friday, 9 A.M.–5 P.M.