Troubleshooting

I can’t approve my proof

Approve proof works once the proof is ready and the box is ticked.

Approve proof works once the proof is ready and the box is ticked.

Try this first

  1. Wait for “Your proof is ready. Check it carefully, then approve it.”
  2. Tick “I have checked this proof — spelling, layout and logo — and approve it for production exactly as shown.”
  3. Changed the design after the proof? Create a new proof.
  4. “This proof can no longer be approved” → create a new proof.

Still not working?

Contact Support and tell us what you tried.

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+1-905-604-7793info@card2tap.comMonday–Friday, 9 A.M.–5 P.M.