Troubleshooting

The Personalize button doesn’t work

The designer opens on the product page.

The designer opens on the product page.

Try this first

  1. See “View details” instead of Personalize? That product can’t be ordered right now.
  2. The designer needs JavaScript — allow scripts for card2tap.com.
  3. Reload the page, or try a private window or another current browser.
  4. No sign-in needed to design — sign in to keep your designs with your account.

Still not working?

Contact Support and tell us what you tried.

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Still need help?

Our team is happy to help with your account, profile, products and Team.

Contact Support

+1-905-604-7793info@card2tap.comMonday–Friday, 9 A.M.–5 P.M.