Products & Orders

Can I change my artwork after approval?

Yes, before you check out: change the design, then create and approve a new proof. After you order, contact Card2Tap as soon as possible.

Yes, until you check out. Any change cancels the earlier approval, so you approve the new version before you order.

Before it is in your bag

Change your design in the designer. You see “You changed the design. Create a new proof and approve it before adding to your bag.” Select Create proof, check the new proof and approve it.

Already in your bag

An item in your bag keeps the proof you approved for it. To use different artwork, remove the item from your bag, open the product again, create and approve a new proof, and add it to your bag.

After you have ordered

Your order keeps the proof you approved at checkout. If you notice a mistake after you have ordered, contact Card2Tap as soon as possible with your order number:

Ordering the same design again? Order again does not reuse old artwork: open the product, re-create your design and approve a new proof.

Updating your digital profile never needs new artwork. Your card opens your profile through its own tap link, so it always shows your latest saved profile. See Does changing my profile require reprogramming my card?

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+1-905-604-7793info@card2tap.comMonday–Friday, 9 A.M.–5 P.M.