Troubleshooting

I approved the wrong proof

Contact Card2Tap right away — once production starts, changes may not be possible.

Contact Card2Tap right away — once production starts, changes may not be possible.

Try this first

  1. Not ordered yet? Remove it from the bag and create a new proof.
  2. Already ordered? Contact Card2Tap immediately with your order number.
  3. Cancel within 8 hours of ordering, before production starts, with no cancellation fee. After that a $50.00 CAD fee may apply, and once production starts the order may no longer be cancellable.

Still not working?

Contact Support and tell us what you tried.

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Contact Support

+1-905-604-7793info@card2tap.comMonday–Friday, 9 A.M.–5 P.M.