Troubleshooting

Describe by voice isn’t working

The microphone doesn’t start, or your words don’t appear.

The microphone doesn’t start, or your words don’t appear.

Try this first

  1. “Microphone access is blocked” → allow the microphone for card2tap.com in your browser’s site settings, then choose Start again.
  2. “This browser can’t turn speech into text” → use a current Chrome, Edge or Safari, or type your description instead.
  3. “We couldn’t hear you” → check the right microphone is selected and not muted, then try again.
  4. Speak, then choose Stop and check the words before choosing Use this.

Still not working?

Contact Support and tell us what you tried.

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+1-905-604-7793info@card2tap.comMonday–Friday, 9 A.M.–5 P.M.