Troubleshooting

I think someone accessed my account

Act quickly: change your password, secure your email, then check what changed.

Act quickly: change your password, secure your email, then check what changed.

Try this first

  1. Reset your password right away with “Forgot password?”.
  2. Change the password of the email account you use for Card2Tap too.
  3. Check Account details (name, email) and your profile for changes.
  4. Team owners and admins: review your members and the Activity log in Team settings.
  5. Lost a card? Switch it off in Cards & orders.

Card2Tap will never ask for your password — don’t send it to anyone.

Still not working?

Contact Support and tell us what you tried.

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Still need help?

Our team is happy to help with your account, profile, products and Team.

Contact Support

+1-905-604-7793info@card2tap.comMonday–Friday, 9 A.M.–5 P.M.