Save contact doesn’t work

Save contact downloads your contact card (a .vcf file) to the visitor’s phone.

Try this first

1. Check Save contact is on in Advanced settings → Visitor features, and your profile is published.
2. On some phones the file downloads first — open it from the notification or Downloads, then choose to add the contact.
3. Opened inside another app (Instagram, email)? Open the profile in Safari or Chrome.
4. Try once more. If it still fails, the visitor can use Exchange contact or copy your details.

Still not working?

• The “Save contact” and “Exchange contact” buttons

Contact Support and tell us what you tried.