Someone sent me their details but I can’t see them

Details sent with Exchange contact go to Contacts in My Card2Tap.

Try this first

1. Open Contacts in My Card2Tap, on the profile they used.
2. Check your email for “New contact on your Card2Tap profile” — after 5 in an hour we send one summary. Check spam.
3. Did they see “Thank you — your details were shared with …”? If not, the details weren’t sent.
4. Check Exchange contact is on in Advanced settings and your plan is active.

Still not working?

• The “Save contact” and “Exchange contact” buttons

Contact Support and tell us what you tried.