You paid for a designer but don’t see a proof yet.
Try this first
- Open the project in My Card2Tap → My Designs — its timeline shows where it is.
- Payment pending? The designer starts once the payment is confirmed.
- “Extra time requested” → your designer is waiting for your answer.
- Check your spam folder for the “proof is ready” email — the proof is on the project page either way.
Still not working?
Contact Support with your project number (DS-…).
