My card opens the wrong profile

Each card opens the profile it points to. You can point it somewhere else without reprogramming.

Try this first

1. In Cards & orders, check what the card “Opens”.
2. To change it, choose the profile under “Point this card at” and select Move card — or “Give this card its own profile”.
3. Team card? Owners and admins reassign it in the Team dashboard → Physical products.
4. Several identical cards from one order line open the same profile.

Still not working?

• Manage your cards
• Reassign an NFC card

Contact Support and tell us what you tried.