Appointment notifications are sent by email and shown in the dashboard bell. Card2Tap doesn’t send text messages (SMS) for appointments.
What you receive
- The bell: new requests, answers to suggested times, cancellations and upcoming appointments appear in the bell at the top of My Card2Tap. The Notifications tab shows them for the current profile, with All, Unread and Mark all as read.
- Emails: with Email me about new requests and changes switched on (it is by default), you get an email for each new request or booking, when a visitor accepts or declines a suggested time, when they cancel, and when a request has waited 24 hours. Reply to one of these emails to write to the visitor.
You can turn these emails off in Settings under Emails and reminders. You still see everything in the bell.
What visitors receive
Visitors get an email when their request is received, confirmed, declined, given a new time, cancelled or closed. Confirmation emails include Add to calendar and Manage appointment links.
Reminders
Under Remind visitors, choose up to three reminders: 2 days, 1 day, 4 hours, 2 hours, 1 hour or 30 minutes before. By default, reminders go 1 day and 1 hour before. Reminders go to confirmed appointments only, and a reminder is skipped if the appointment was booked after its time. When the last reminder goes out, you also get an Upcoming notice in the bell.