My uploaded artwork failed the check

The file check says Failed, or Needs attention.

Try this first

1. Read each red item — it says what to change, with a Learn more link.
2. Wrong size → set the page to the product’s artwork size (plus bleed where needed).
3. “An image will print blurry” → use a larger original image or a vector logo.
4. Fonts not embedded → embed them or convert text to outlines, then export again.
5. Choose Upload another file — every upload is kept as its own version.
6. Prefer not to fix it yourself? Choose Ask a designer.

Still not working?

• The artwork quality check
• Bleed and safe areas

Contact Support with your project number (DS-…).