I didn’t receive the password reset email

For your privacy, the reset page shows the same message whether or not an email address has an account.

Try this first

1. Wait at least 10 minutes — reset emails can take a few minutes to arrive.
2. Check your spam, junk and promotions folders.
3. Make sure you entered the email you use for Card2Tap (the one from your order).
4. Request one more reset. Too many requests in a row pause resets for a while.

Still not working?

• Forgot your password?

Contact Support and tell us what you tried.