Troubleshooting

I can’t access Team features

Team features need a Team account, a role and an active team plan.

Team features need a Team account, a role and an active team plan.

Try this first

  1. Sign in at Team login with the email your team invited.
  2. “You don’t currently have a Team account” → ask the owner to invite this email address.
  3. Members see My team profile, not the whole Team dashboard — that’s normal.
  4. Team plan ended? Features stop after a short grace period; the owner renews in Billing & plan.

Still not working?

Contact Support and tell us what you tried.

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+1-905-604-7793info@card2tap.comMonday–Friday, 9 A.M.–5 P.M.