I can’t download my invoice

Invoices are created for paid orders.

Try this first

1. Sign in with the account used for the order.
2. My Account → Orders: the Invoice button appears once your invoice is ready.
3. Paid orders also get the invoice with the confirmation email.
4. Pending, failed or cancelled orders don’t have an invoice.

Still not working?

• Your orders

Contact Support and tell us what you tried.