Troubleshooting

The Apple Wallet button does nothing

Apple Wallet passes open from Safari on an iPhone.

Apple Wallet passes open from Safari on an iPhone.

Try this first

  1. Use Safari on your iPhone.
  2. Opened My Card2Tap inside another app (email, social)? Open it in Safari.
  3. On a computer the pass downloads as a file — add it from your iPhone instead.
  4. Reload the page and try again.
  5. “Apple Wallet passes are temporarily unavailable” → try again later.

Still not working?

Contact Support and tell us what you tried.

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Contact Support

+1-905-604-7793info@card2tap.comMonday–Friday, 9 A.M.–5 P.M.